eFolks Posting Instructions   v1.8

Created 2007-06-13 (kag)
Updated 2011-03-01 (kag)
NOTE: Recent changes are highlighted.



Using SOAP

SOAP is the preferred method for sending leads to Efolks. For posting to the LMS system, since we are using SOAP, the WSDL file can essentially be used as documentation (see below).

IMPORTANT: The most common issue with integrating with our SOAP web service is that we do not do authentication as part of the SOAP request, but rather using HTTP Authentication / Basic Access Authentication (RFC 1945 section 11).

Authentication

Authentication is done using HTTP Authentication. Here are examples of implemtation in some popular programming languages:

C# .NET Example:
com.efolks.www.leads_incoming client = new com.efolks.www.leads_incoming();
client.Credentials = new System.Net.NetworkCredential("username", "password");
PHP Example:
$client = new SoapClient($wsdl_url, array('login' => USERNAME, 'password' => PASSWORD));

NOTE: The field names in the list below may NOT match the field names that are used for SOAP submissions. Please see the WSDL file for SOAP field details, including light documentation.

https://www.efolks.com/webservices/leads_incoming.php?wsdl


Using HTTP-POST

We support HTTP-POST (and HTTP-GET) submissions of leads for those not planning to implement a SOAP lead submission. HTTPS/SSL is required. Our service will not accept leads on non-secure HTTP connection.

The posting URL is:

https://www.efolks.com/webservices/leads_incoming.php


Primary Fields

NOTE: If a field is of type "boolean" send a "1" for true/yes and "0" for false/no.

Field Description Required Form Field?
login Assigned by efolks. Note that this should be different than the login you use to access your account/stats. Yes No
password Assigned by efolks Yes No
return_type Format of the response from our system. See examples below. Valid values: simple, xml Yes No
redirect URL to redirect to after processing No No
aid Affiliate ID, provided by efolks Yes No
cid Campaign ID, provided by efolks Yes No
wid Wildcard ID. this is an optional way to sub-divide campaigns. It can contain alphanumeric characters, spaces, underscores(_), dashes(-), exclamation points(!), dots(.), and pipes(|). This can be useful for reporting. No No
vendor Vendor customized identifier; Freeform (32 character) ID. This can be used as an identifier for statistics or for lead verification purposes. Typically, this might be your unique lead ID. This will be returned in the response. No Could be *
first_name Customer's first name Yes Yes
last_name Customer's last name Yes Yes
email Customer's email Yes Yes
address1 Street address, line 1 No Yes
address2 Street address, line 2 No Yes
city If not specified, interpolated from zip No Yes
state Two-character state code; If not specified, interpolated from zip No Yes
zip 5-digit zipcode Yes Yes
daytime_phone Daytime phone number, 10 digits. This field was formerly known as "phone1" which is still acceptable. Yes Yes
evening_phone Evening phone number, 10 digits. This field was formerly known as "phone2" which is still acceptable. No Yes
cell_phone Cell phone number, 10 digits. This field was formerly known as "phone3" which is still acceptable. No Yes
notes Any extra info the customer would like us to know. We try to pass this along to the call center agents who will process this lead. No Maybe ***
service The service(s) in which the client is interested. If requesting more than one, the list should be comma-delimited.

This is usually "CREDIT_REPORT_REPAIR". If you are posting leads to be called by the efolks/CreditOptions.com call center, use "OUTBOUND_CALL".

Below is a complete list of possible values. Click on any of the values to see a list of additional fields required for that service.

Valid values:
NOTE: Before passing any value besides "CREDIT_REPORT_REPAIR", please contact your representative to make sure you are aware of the individual requirements for each service.

NOTE: This field has been renamed; it was formerly "categories". For backward-compatibility, it can still be referred to as "categories", "category", and "services" is also acceptable.
Yes Possibly **
referrer HTTP Referrer; Link/URI from where the lead came to your collector No No
ip_address Customer's IP address. This field was formerly known as "remote_addr" which is still acceptable. Yes No
source_uri URI where the lead was collected. (I.e. http://yourdomain.com/collector.html). This needs to be a full URI including the "http://" portion. Yes No
returns_url URL where postback information will be posted (optional) No No
best_time_to_call Anytime, Morning, Afternoon, Evening (optional) No Yes
user_agent HTTP-USER-AGENT of customer No No
opt_in Boolean (0 or 1); specifies if they've opted in for 3rd party information. Default is 0 (false). Yes Yes
extra_info array of key/value pairs. Any extra information you need passed back to you. No Maybe ***

* - Vendor field is a free-form identification field (up to 32 characters) that we store with each lead and also pass back in each response. This is typically used to send us your lead identifier. It could be a form field, but usually is not.
** - The "service" field doesn't usually have a direct relationship to any form field inputs. Usually some Javascript or back-end code will be needed to build this field before sending to us unless, for example, your form is an implicit "CREDIT_REPORT_REPAIR" collector.
*** - The notes and extra_info fields are just used for additional information regarding a lead. The notes field will be passed on and visible to our fulfillment partners. This can be a form field input, but does not have to be.



Additional Fields

These fields depend on the "service" field whether or not they are required for your postings. They will be grouped by the applicable service.

CREDIT_REPORT_REPAIR

Field Description Required Form Field?
confirmed_future_contact
Type: string
Expression: male | female
No Yes
credit_grade
Type: string
Expression: (Poor|Fair|Above Average|Good|Excellent|Unknown)
No Yes
credit_intention
Type: string
No Yes
goal
Type: string
No Yes
months_negative_items_affected
Type: int
No Yes
months_to_complete_goal
Type: int
No Yes
negative_items
Type: string
No Yes
positive_credit
Type: string
No Yes
primary_credit_issue
Type: string
No Yes

DEBT_SETTLEMENT

Field Description Required Form Field?
collections_debt
Type: int
No Yes
creditcard_debt
Type: int
No Yes
credit_grade
Type: string
Expression: (Poor|Fair|Above Average|Good|Excellent|Unknown)
No Yes
facing_bankruptcy
Type: bool
No Yes
how_late_on_payments
Type: string
Expression: (Current|About to fall behind|[369]1\+ days behind|One year\+ behind)
No Yes
maximum_payment_amount
Type: int
No Yes
medical_debt
Type: int
No Yes
monthly_income
Type: int
No Yes
number_of_creditors
Type: int
No Yes
owns_home
Type: bool
No Yes
secured_debt
Type: int
No Yes
spoken_language
Type: string
No Yes
tax_debt
Type: int
No Yes
unsecured_debt
Type: int
Yes Yes

DEBT_COUNSELING

Field Description Required Form Field?
collections_debt
Type: int
No Yes
creditcard_debt
Type: int
No Yes
has_source_of_income
Type: string
Expression: (yes|no)
No Yes
how_many_unsecured_debt_accounts
Type: int
No Yes
medical_debt
Type: int
No Yes
primary_creditor
Type: string
No Yes
secured_debt
Type: int
No Yes
tax_debt
Type: int
No Yes
unsecured_debt
Type: int
Yes Yes

TAX_DEBT_RELIEF

Field Description Required Form Field?
marital_status
Type: string
Expression: (Single|Married|Divorced|Widowed)
No Yes
owns_home
Type: bool
No Yes
primary_tax_issue
Type: string
No Yes
tax_agency
Type: string
Expression: (Federal|State|Federal and State)
Yes Yes
tax_debt
Type: int
Yes Yes
tax_filing_status
Type: string
Expression: (Filed|Not Filed)
Yes Yes
tax_type
Type: string
Expression: (Personal|Business|Personal and Business|Payroll)
Yes Yes

AUTO_LOAN

Field Description Required Form Field?
bank_name
Type: string
No Yes
current_down_payment
Type: int
Yes Yes
date_of_birth
Type: string
Expression: [0-9]{1,2}\/[0-9]{1,2}\/[0-9]{4}
Yes Yes
declared_bankruptcy
Type: string
Expression: (never|not_in_7|years5_7|years2_5|years1_2|less_1yr)
Yes Yes
employer
Type: string
Yes Yes
employer_phone_number
Type: string
Expression: [0-9]{3}\-[0-9]{3}\-[0-9]{4}
Yes Yes
employment_type
Type: string
No Yes
facing_bankruptcy
Type: bool
No Yes
has_checking_account
Type: string
Expression: (yes|no)
No Yes
has_savings_account
Type: string
Expression: (yes|no)
No Yes
household_monthly_income
Type: int
Yes Yes
job_title
Type: string
Yes Yes
monthly_home_payment
Type: int
Yes Yes
months_at_previous_residence
Type: int
No Yes
months_at_residence
Type: int
Yes Yes
months_with_employer
Type: int
Yes Yes
owns_home
Type: bool
Yes Yes
preferred_contact_method
Type: string
Expression: (daytime phone|evening phone|cell phone|email|unknown)
No Yes
residence_type
Type: string
No Yes
social_security_number
Type: string
Expression: [0-9]{9}
Yes Yes

CREDIT_CARD_DEBT_SETTLEMENT

Field Description Required Form Field?
collections_debt
Type: int
No Yes
creditcard_debt
Type: int
Yes Yes
how_late_on_payments
Type: string
Expression: (Current|About to fall behind|[369]1\+ days behind|One year\+ behind)
Yes Yes
medical_debt
Type: int
No Yes
secured_debt
Type: int
No Yes
unsecured_debt
Type: int
No Yes

HOME_REFINANCE

Field Description Required Form Field?
additional_cash_requested
Type: int
No Yes
credit_grade
Type: string
Expression: (Poor|Fair|Above Average|Good|Excellent|Unknown)
Yes Yes
declared_bankruptcy
Type: string
Expression: (never|not_in_7|years5_7|years2_5|years1_2|less_1yr)
No Yes
employer
Type: string
Yes Yes
estimated_home_value
Type: int
Yes Yes
first_mortgage_balance
Type: int
Yes Yes
first_mortgage_rate
Type: string
Expression: [0-9]{1,2}\.[0-9]{1,2}%
Yes Yes
first_mortgage_type
Type: string
Expression: (Adjustable|Fixed|i_do_not_know)
Yes Yes
home_loan_purpose
Type: string
Expression: (Change terms|Lower monthly payment|Lower interest rate|Make home improvements|Pay off debt|Take out cash)
No Yes
household_monthly_income
Type: int
Yes Yes
monthly_debt_payments
Type: int
No Yes
new_property_desc
Type: string
Expression: (Single Family Home|Town House|Multiple Family Home|Condominium)
No Yes
new_property_state
Type: string
Expression: (AK|AL|AR|AZ|CA|CO|CT|DC|DE|FL|GA|HI|IA|ID|IL|IN|KS|KY|LA|MA|MD|ME|MI|MN|MO|MS|MT|NC|ND|NE|NH|NJ|NM|NV|NY|OH|OK|OR|PA|RI|SC|SD|TN|TX|UT|VA|VT|WA|WI|WV|WY)
No Yes
new_property_zip
Type: string
Expression: [0-9]{5}
No Yes
second_mortgage
Type: bool
No Yes
second_mortgage_balance
Type: int
No Yes
second_mortgage_rate
Type: string
Expression: [0-9]{1,2}\.[0-9]{1,2}%
No Yes

HOME_EQUITY

Field Description Required Form Field?
additional_cash_requested
Type: int
No Yes
credit_grade
Type: string
Expression: (Poor|Fair|Above Average|Good|Excellent|Unknown)
Yes Yes
declared_bankruptcy
Type: string
Expression: (never|not_in_7|years5_7|years2_5|years1_2|less_1yr)
No Yes
employer
Type: string
No Yes
estimated_home_value
Type: int
Yes Yes
first_mortgage_balance
Type: int
Yes Yes
first_mortgage_rate
Type: string
Expression: [0-9]{1,2}\.[0-9]{1,2}%
Yes Yes
first_mortgage_type
Type: string
Expression: (Adjustable|Fixed|i_do_not_know)
Yes Yes
home_loan_purpose
Type: string
Expression: (Change terms|Lower monthly payment|Lower interest rate|Make home improvements|Pay off debt|Take out cash)
No Yes
household_monthly_income
Type: int
Yes Yes
monthly_debt_payments
Type: int
No Yes
new_property_desc
Type: string
Expression: (Single Family Home|Town House|Multiple Family Home|Condominium)
No Yes
new_property_state
Type: string
Expression: (AK|AL|AR|AZ|CA|CO|CT|DC|DE|FL|GA|HI|IA|ID|IL|IN|KS|KY|LA|MA|MD|ME|MI|MN|MO|MS|MT|NC|ND|NE|NH|NJ|NM|NV|NY|OH|OK|OR|PA|RI|SC|SD|TN|TX|UT|VA|VT|WA|WI|WV|WY)
No Yes
new_property_zip
Type: string
Expression: [0-9]{5}
No Yes
second_mortgage
Type: bool
No Yes
second_mortgage_balance
Type: int
No Yes
second_mortgage_rate
Type: string
Expression: [0-9]{1,2}\.[0-9]{1,2}%
No Yes

DEBT_CONSOLIDATION

Field Description Required Form Field?
collections_debt
Type: int
No Yes
creditcard_debt
Type: int
No Yes
has_source_of_income
Type: string
Expression: (yes|no)
No Yes
how_many_unsecured_debt_accounts
Type: int
No Yes
medical_debt
Type: int
No Yes
unsecured_debt
Type: int
Yes Yes

STORED_VALUE_CARD

Field Description Required Form Field?
date_of_birth
Type: string
Expression: [0-9]{1,2}\/[0-9]{1,2}\/[0-9]{4}
Yes Yes
direct_deposit
Type: string
Expression: (1|2|10|11|12)
Yes Yes
gender
Type: string
Expression: male | female
No Yes
has_checking_account
Type: string
Expression: (yes|no)
No Yes
social_security_number
Type: string
Expression: [0-9]{9}
Yes Yes

NEW_HOME_LOAN

Field Description Required Form Field?
credit_grade
Type: string
Expression: (Poor|Fair|Above Average|Good|Excellent|Unknown)
Yes Yes
declared_bankruptcy
Type: string
Expression: (never|not_in_7|years5_7|years2_5|years1_2|less_1yr)
No Yes
first_time_home_buyer
Type: bool
No Yes
found_home_already
Type: bool
Yes Yes
household_monthly_income
Type: int
No Yes
new_down_payment
Type: int
Yes Yes
new_mortgage_agent
Type: bool
No Yes
new_mortgage_time_frame
Type: string
Expression: (30_days|60_days|90_days|immediately|no_time_constraint)
No Yes
new_mortgage_type
Type: string
Expression: (Adjustable|Fixed|i_do_not_know)
Yes Yes
new_mortgage_value
Type: int
Yes Yes
new_property_desc
Type: string
Expression: (Single Family Home|Town House|Multiple Family Home|Condominium)
Yes Yes
new_property_state
Type: string
Expression: (AK|AL|AR|AZ|CA|CO|CT|DC|DE|FL|GA|HI|IA|ID|IL|IN|KS|KY|LA|MA|MD|ME|MI|MN|MO|MS|MT|NC|ND|NE|NH|NJ|NM|NV|NY|OH|OK|OR|PA|RI|SC|SD|TN|TX|UT|VA|VT|WA|WI|WV|WY)
Yes Yes

BANKRUPTCY

Field Description Required Form Field?
bankruptcy_reason
Type: string
No Yes
unsecured_debt
Type: int
No Yes

OUTBOUND_CALL

No additional fields.

STUDENT_LOAN_CONSOLIDATION

Field Description Required Form Field?
already_graduated
Type: bool
Yes Yes
how_many_student_loans
Type: int
Yes Yes
in_default_on_student_loans
Type: bool
Yes Yes
social_security_number
Type: string
Expression: [0-9]{9}
Yes Yes
student_loan_debt
Type: int
Yes Yes

FORECLOSURE_PREVENTION

Field Description Required Form Field?
additional_money_toward_mortgage
Type: int
No Yes
can_resume_mortgage_payments
Type: bool
Yes Yes
credit_grade
Type: string
Expression: (Poor|Fair|Above Average|Good|Excellent|Unknown)
Yes Yes
estimated_home_value
Type: int
Yes Yes
first_mortgage_balance
Type: int
Yes Yes
first_mortgage_lender
Type: string
Yes Yes
first_mortgage_payment
Type: int
No Yes
first_mortgage_rate
Type: string
Expression: [0-9]{1,2}\.[0-9]{1,2}%
Yes Yes
first_mortgage_type
Type: string
Expression: (Adjustable|Fixed|i_do_not_know)
Yes Yes
foreclosure_date
Type: string
Expression: [0-9]{1,2}\/[0-9]{1,2}\/[0-9]{4}
Yes Yes
foreclosure_date_set
Type: bool
Yes Yes
household_monthly_income
Type: int
Yes Yes
monthly_home_payment
Type: int
Yes Yes
months_behind_on_mortgage
Type: int
Yes Yes
property_description
Type: string
Expression: (Single Family Home|Town House|Condominium|Multiple Family Home|Mobile Home)
Yes Yes
received_notice_of_default
Type: bool
Yes Yes
second_mortgage_balance
Type: int
No Yes
second_mortgage_payment
Type: int
No Yes
second_mortgage_rate
Type: string
Expression: [0-9]{1,2}\.[0-9]{1,2}%
No Yes
second_mortgage_type
Type: string
Expression: (Adjustable|Fixed|i_do_not_know)
No Yes

OUTBOUND_CALL_DELAYED

No additional fields.

PAYDAY_LOAN_DEBT_RELIEF

Field Description Required Form Field?
date_of_birth
Type: string
Expression: [0-9]{1,2}\/[0-9]{1,2}\/[0-9]{4}
Yes Yes
household_monthly_income
Type: int
Yes Yes
outstanding_payday_loans
Type: int
Yes Yes
payday_loan_debt
Type: int
Yes Yes
payday_loan_type
Type: string
Expression: (storefront|internet|both|not applicable)
Yes Yes

OUTBOUND_CRDOTS_DELAYED

No additional fields.

CREDIT_REPAIR_KIT

No additional fields.

IDENTITY_THEFT_PREVENTION

No additional fields.

OUTBOUND_DEBT_CALL

No additional fields.

CREDIT_REPORT

No additional fields.

GAS_CARD

No additional fields.

NEW_CAR_PURCHASE

Field Description Required Form Field?
make_id
Type: string
No Yes
make_text
Type: string
No Yes
model_id
Type: string
No Yes
model_text
Type: string
No Yes

THIRD_PARTY_EMAIL

No additional fields.

THIRD_PARTY_SMS

No additional fields.

AUTO_WARRANTY

Field Description Required Form Field?
make_text
Type: string
Yes Yes
mileage
Type: int
Yes Yes
model_text
Type: string
Yes Yes
model_year
Type: int
Yes Yes

CASH_ADVANCE

No additional fields.

CREDIT_CARD

No additional fields.

INSURANCE

No additional fields.

CR_MEMBERSHIP

No additional fields.


Things to Know Before Testing:

When testing, please use a unique email address for each submission.


To get new test results on each attempt, you will want to use a unique e-mail address each time. We have definitely received 'test@test.com' many, many times, so it will always return a status of 'dupe'.

To test lead submission, just use any of the following field values:

  • "test" as first_name or last_name field
  • "tester" as first_name or last_name field
  • "testing" as first_name or last_name field
  • "@test.com" as the domain in the email field

Examples:

  1. Successful post, simple return type, credit report repair
    Request:
    https://www.efolks.com/webservices/leads_incoming.php?login=tester&password=tester&return_type=simple&aid=5000&cid=100&wid=sub1&vendor=A123456&first_name=Testy&last_name=McTester&email=testing-20081027-01@progrexion.com&ip_address=204.44.133.44&service=CREDIT_REPORT_REPAIR&zip=84101&address1=123+anywhere+st.&daytime_phone=801-432-4321&opt_in=1&extr_info=extra1&source_uri=https%3A%2F%2Fwww.efolks.com%2Fpublishers%2Fposting.html
    Response:
    uid:d02ab976cc6b475fa0136580b04667c4
    status:ok
    details:
    vendor:A123456
    confirmation_code:c0ffc
  2. Successful post, XML return type, credit report repair and debt settlement
    Request:
    https://www.efolks.com/webservices/leads_incoming.php?login=tester&password=tester&return_type=xml&aid=5000&cid=100&wid=sub1&vendor=A123456&first_name=Testy&last_name=McTester&email=testing-20081027-02@progrexion.com&ip_address=204.44.133.44&service=CREDIT_REPORT_REPAIR,DEBT_SETTLEMENT&zip=84101&address1=123+anywhere+st.&daytime_phone=801-432-4321&unsecured_debt=15000&opt_in=1&extr_info=extra1&source_uri=https%3A%2F%2Fwww.efolks.com%2Fpublishers%2Fposting.html
    Response:
    <xml_code>
    	<uid>b1c8de8ffc94401cbc9cde5bc099f521</uid>
    	<status>ok</status>
    	<details/>
    	<vendor>A123456</vendor>
    	<confirmation_code>c1002</confirmation_code>
    </xml_code>
  3. Duplicate post, XML return type, credit report repair
    Request:
    https://www.efolks.com/webservices/leads_incoming.php?login=tester&password=tester&return_type=xml&aid=5000&cid=100&wid=sub1&vendor=A123456&first_name=Testy&last_name=McTester&email=testing-20081027-01@progrexion.com&ip_address=204.44.133.44&service=CREDIT_REPORT_REPAIR&zip=84101&address1=123+anywhere+st.&daytime_phone=801-432-4321&opt_in=1&extr_info=extra1&source_uri=https%3A%2F%2Fwww.efolks.com%2Fpublishers%2Fposting.html
    Response:
    <xml_code>
    	<uid>b0c67c86de6d4205abc9fda166979f4b</uid>
    	<status>dupe</status>
    	<details>Duplicate Lead</details>
    	<vendor>A123456</vendor>
    	<confirmation_code>c1022</confirmation_code>
    </xml_code>
  4. Failed post, invalid authentication, XML return type, credit report repair
    Request:
    https://www.efolks.com/webservices/leads_incoming.php?login=tester&password=splurge&return_type=xml&aid=5000&cid=100&wid=sub1&vendor=A123456&first_name=Testy&last_name=McTester&email=testing-20081027-01@progrexion.com&ip_address=204.44.133.44&service=CREDIT_REPORT_REPAIR&zip=84101&address1=123+anywhere+st.&daytime_phone=801-432-4321&opt_in=1&extr_info=extra1&source_uri=https%3A%2F%2Fwww.efolks.com%2Fpublishers%2Fposting.html
    Response:
    <xml_code>
    	<uid>ERROR</uid>
    	<status>rejected</status>
    	<details>Authentication failure. Bad username/password.</details>
    	<vendor/>
    	<confirmation_code/>
    </xml_code>
  5. Failed post, invalid zipcode, simple return type, credit report repair
    Request:
    https://www.efolks.com/webservices/leads_incoming.php?login=tester&password=tester&return_type=simple&aid=5000&cid=100&wid=sub1&vendor=A123456&first_name=Testy&last_name=McTester&email=testing-20081027-01@progrexion.com&ip_address=204.44.133.44&service=CREDIT_REPORT_REPAIR&zip=00000&address1=123+anywhere+st.&daytime_phone=801-432-4321&opt_in=1&extr_info=extra1&source_uri=https%3A%2F%2Fwww.efolks.com%2Fpublishers%2Fposting.html
    Response:
    uid:5561b29a7747468c840b6d35c0d6713e
    status:rejected
    details:Bad Zipcode/Areacode
    vendor:A123456
    confirmation_code:c1029
  6. Failed post, invalid AID+CID combination (or other error), XML return type, credit report repair
    Request:
    https://www.efolks.com/webservices/leads_incoming.php?login=tester&password=tester&return_type=xml&aid=421&cid=431&wid=sub1&vendor=A123456&first_name=Testy&last_name=McTester&email=testing-20081027-03@progrexion.com&ip_address=204.44.133.44&service=CREDIT_REPORT_REPAIR,DEBT_SETTLEMENT&zip=84101&address1=123+anywhere+st.&daytime_phone=801-432-4321&unsecured_debt=15000&opt_in=1&extr_info=extra1&source_uri=https%3A%2F%2Fwww.efolks.com%2Fpublishers%2Fposting.html
    Response:
    <xml_code>
    	<uid>19cd9a96f1d74a9a9b6a8785c0f8bd33</uid>
    	<status>rejected</status>
    	<details>
    		Internal/Database Error: Cannot add or update a child row
    	</details>
    	<vendor/>
    	<confirmation_code>c1073</confirmation_code>
    </xml_code>


Responses

When posting, your response should contain a "status" field. You should always parse this field in order to identify whether or not the submission was accepted. If the status was "rejected", there should be an additional field named "details". This field should help you identify why the lead was rejected. For more details, see the Rejection Code Descriptions.

Response/Status Description
ok The lead was accepted into the system.
rejected The lead was not accepted as a billable lead.
dupe The lead was accepted as a duplicate. The lead has been received previously within the last 90 days.


Rejection Code Descriptions

Rejection Code Description
Bad Zipcode/Areacode The zip code provided was not a known valid civilian United States zip code.
Campaign status: disabled The campaign being posted to has been disabled.
Data not accepted The data was not accepted due to various reasons for appearing fraudulent or invalid.
Daytime phone number appears to be invalid The daytime (phone1) number provided does not appear to have a valid area code + exchange combination. This is validated against the NANPA database.
Daytime phone number is on our do-not-call list We have marked the provided daytime (phone1) number on our Do-Not-Call (DNC) list.
E-mail address rejected. The provided e-mail address is from a domain we have specifically rejected for being known as fraudulent, or the e-mail address is on a specific invalid e-mail address list.
Evening phone number appears to be invalid The evening (phone2) number provided does not appear to have a valid area code + exchange combination. This is validated against the NANPA database.
Evening phone number is on our do-not-call list We have marked the provided evening (phone2) number on our Do-Not-Call (DNC) list.
Duplicate Submission The lead information submitted (based on e-mail address) has already been submitted (and accepted) from the same Affiliate (AID) within the past 24 hours.
Invalid IP address: X.X.X.X The IP address provided as where the lead was collected from is in our IP address black-list.
Invalid US e-mail address E-mail address is invalid (improperly formatted), appears to be an anonymous e-mail address, or has a TLD that is not a valid gTLD or United States ccTLD.
First name missing First name field was not provided.
Last name missing Last name field was not provided.
Phone number missing No phone numbers were provided.
Internal/Database Error We experienced some sort of internal error during lead submission. This could mean an error on our side or, more likely, a misformatted/bad posting request.
IP address misformatted. The IP address provided was misformatted (not a valid IP address format).
No IP address provided. IP address field was not provided.


Troubleshooting

If you are having trouble with your lead submission attempts, please try the following:
  1. If you are getting a response, look at the details field and review the Rejection Code Descriptions.
  2. If you are not getting any response at all, double check your posting URL and check network connectivity. (can you ping efolks.com?)
  3. Review the Posting Tester tool.
  4. Review the Posting FAQ.
  5. Contact your


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